Frequently Asked Questions

1. The Material – First Impressions Matter
You can feel the difference at the very first touch: a high-quality canvas feels pleasant, almost velvety and natural. In contrast, cheap material feels cold and plastic-like, as if you were holding a billboard tarp. The smell also gives clues: high-quality canvases smell neutral to subtly pleasant, while cheap alternatives often emit an unpleasant odor of plastic or varnish.

2. Color Depth and Brilliance – Art That Remains Vibrant
Genuine fine art is immediately recognizable by its luminous, rich colors. The color transitions are harmonious, and subtle nuances are clearly visible. And it stays that way: high-quality art prints retain their brilliance even after many years—they do not fade, even when exposed to sunlight. Inferior prints, on the other hand, quickly appear dull, pale, or unnaturally harsh.

3. Lightfastness – Durability for Generations
Not every print lives up to its promise. Good art prints are made with lightfast pigments, so the colors remain intact without yellowing or fading. Those who value quality are investing in longevity. For example, our prints are produced with inks that guarantee lightfastness for up to 200 years!

4. The Print – The Eye Sees the Truth
High-quality art prints display a razor-sharp, detailed surface. Individual color dots are often only visible under a magnifying glass, and color layers blend into a harmonious whole. Coarse print dots, visible lines, or a pungent varnish smell, on the other hand, indicate cheap mass production.

5. Craftsmanship – Attention to Detail
The frame also deserves a closer look: a high-quality stretcher frame is finger-jointed, rounded, and feels smooth and pleasant to the touch. Cheap versions are often made from fibrous or sharp-edged wood. For decorative frames, check the craftsmanship of the corners, the surface of the frame, and even the back. A bit of “patina” usually indicates genuine handwork.

6. Artistic Details – The Soul of the Original
Genuine fine art prints captivate with small special features: the sheen of individual colors, the fine texture of watercolor paper, the tangible relief of linen or handmade Japanese paper. Those who look closely and gently run their fingers over the material can feel the fibers, irregularities, sometimes even tiny cracks from the original—or even a hair that once fell from the artist’s brush. Such details turn an art print into a true experience.

7. Transparency and the Provider’s Presence
A reputable provider does not hide: they openly share information about materials, printing processes, and the origin of the works. Especially with canvases, there are significant differences—don’t hesitate to request a sample or a test print before placing a larger order. Reputable providers specialize in art prints, know their craft, and do not sell mass-produced goods alongside mugs and cushion covers. Pay attention to the shop’s reviews and whether production actually takes place locally or if your order is shipped from the Far East.

Choosing the right material is not a question of “right” or “wrong,” but rather a matter of your personal taste and the effect you wish to achieve.

First, imagine how you would like your artwork to be presented: Do you prefer a classic stretched canvas, a refined watercolor under glass, or the unique character of mounted Japanese paper?

Of course, there are a few general guidelines to help you decide:

For great masters like Rembrandt, with their deep, dark tones, or van Gogh with his vibrant colors and expressive brushwork, we recommend a high-quality canvas with a slight sheen. This perfectly brings out all the nuances and shades—our tip: the “Leonardo Canvas.” It combines subtle reflection with strong color reproduction, especially for works with heavy paint application or dark areas.

A matte canvas is better suited for light motifs without strong contrasts, as it tends to absorb deep blacks and intense contrasts.

For watercolors, we clearly recommend our textured watercolor papers—you can choose the surface texture according to your preference. And if you are drawn to the special aesthetics of Japanese woodblock prints, we offer a wide selection of high-quality Japanese papers.

Ultimately, every artwork is unique. We could list countless examples here—but no list will ever fully capture your personal vision. Just tell us which motif fascinates you or how you want your desired image to look. We will advise you honestly, personally, and with plenty of experience, so that you end up with the perfect medium for your artwork. Don’t hesitate: write to us or give us a call—we look forward to helping you!

No worries – we’re not an anonymous factory where everything is processed automatically. Every order is personally reviewed by us. If we notice any inconsistencies, such as unusual proportions or a detail that doesn’t match your chosen artwork, we’ll get in touch with you to double-check.

You can rest assured: your order will be handled with care, and if anything seems off, we’ll contact you directly.

Basically, the choice of the right picture frame depends on whether you want to frame a stretched canvas or a glazed artwork. A canvas on a stretcher frame usually has a depth of about 20 mm – this should be at least the rebate depth of the frame as well. If the frame is too narrow, you might see the canvas or stretcher from the side, which doesn’t look very elegant. If these specifications are missing from the frame, just ask us – we’re happy to help.

Also pay attention to the ratio of frame thickness to image size. A large, glazed artwork – for example, one with a width of 100 cm – has considerable weight. In this case, a delicate 12-mm frame is theoretically possible, but neither visually nor technically advisable. If we receive such an order, we will proactively contact you and recommend a sturdier solution.

There is also a wide range of frame designs. In our collection, you’ll find almost 1,000 options – from simple and affordable models to elaborately crafted, handmade frames with ornamentation. Each type creates its own effect: a simple wood veneer frame can suit a modern motif very well, while an artistically designed frame particularly highlights a classical work. The most important thing is that the frame and the artwork match in style and quality.

Our tip: If you’re investing in a high-quality art print – for example, a Hokusai on handmade Bizan paper behind museum glass – you shouldn’t skimp on the frame. The overall result is simply more harmonious when material and quality are well matched.

When it comes to glazing, the most important factors are how and where your artwork will be displayed—and what level of protection you want for your piece. Traditional float glass is more affordable, but it reflects a lot and offers little protection against UV light. For bright rooms or particularly valuable works, we recommend museum glass or special UV-protection glass. These types of glass reduce distracting reflections and provide lasting protection against fading caused by sunlight.

The choice of surface finish is also important: Matte glass reduces glare but can slightly diminish the brilliance and color depth of the artwork. Float glass ensures maximum color fidelity, but also reflects more. The rule here is: the higher the quality of the glass, the fewer compromises you have to make. Also, make sure the glass is dustproof and fits precisely. Especially for large-format artworks, it pays to invest in quality—this way, your artwork will remain protected and visually appealing for many years.

In short: The best glazing is the one that suits your needs and the environment. If in doubt, we are happy to provide personalized advice so you can enjoy your artwork for a long time.

Yes, absolutely – and we are more than happy to do so! Especially when it comes to color changes, adjustments to the artwork, or cropping, we can provide you with what is known as a soft proof upon request. This is a digital preview of your art print that you can conveniently review on your screen.

This gives you full control: you can see exactly how your artwork will look later, examine details, and request changes. We place great importance on ensuring that you are completely satisfied with the result – that’s why we only start the actual printing process once you have given your approval. If you have any questions or requests for changes during the approval process, we are, of course, happy to accommodate them.

Our goal is for you to be delighted with an art print that is perfectly tailored to your wishes. So don’t hesitate to request a preview – this service is a matter of course for us and simply part of a great printing experience.

Yes, of course! After registering, you will have access to an upload form that allows you to easily upload your own image. You can then choose how your picture should be designed: format, material, frame – just as flexibly as with the artworks from our collection.

We personally review every submitted image for print quality and will let you know if anything doesn’t fit or if optimization is possible. This way, you can be sure that your own picture will look just as high-quality as a professional artwork. Whether it’s a family photo, vacation picture, or your own painting – with us, it becomes a true one-of-a-kind piece.

Absolutely! Whether you want to change the colors, crop the image, add text, or request a completely custom adjustment: we will implement your ideas flexibly and at no additional cost. Of course, you will receive a soft proof for approval with every change, so you can see exactly how your desired artwork will look.

We only start printing once you are completely satisfied. Just get in touch with us – we look forward to making your ideas a reality.

Yes, that's possible! We offer a dedicated artist program where you can upload your works and present them to a wide audience. Your artworks will be offered in our collection just like any other piece of art—our customers can select, customize, and have them printed in the highest quality.

For every artwork sold, you will of course receive a commission, the amount of which you can set yourself. This way, you retain full control over your compensation. You can find all further information in our help section under "Sell Art." Alternatively, you can contact us directly by phone or email—we are happy to personally advise you on the possibilities and support you with your first steps.

No, we deliberately do not offer traditional discount promotions or coupon codes. We believe that constant sales and discounts devalue high-quality art prints—and many customers end up feeling they paid too much if they didn’t get a discount. It’s important to us that all our customers always receive the same fair conditions, regardless of when they order.

However, there’s a little treat for attentive readers: with the code FREE5EURO, you’ll receive a 5 euro discount on your order. Simply enter it when ordering—and enjoy a small thank you for reading carefully.

No problem – that's exactly why we've developed two practical features! If you're using a smartphone, our augmented reality function lets you view your selected artwork directly in your own space. Simply configure the image, click on “3D/AR,” and you'll immediately see how the artwork looks on your wall. For those who prefer using a PC, there's the “View in Room” option. Here, you simply upload a photo of your room and virtually place the desired artwork on the wall. This way, you can quickly get a realistic sense of whether the artwork fits your home – without any risk or guesswork.

Of course – in the configurator, you can freely enter any desired dimensions in centimeter increments. This ensures that your art print is perfectly tailored to your specific space. Whether you need something very large, very small, or an unusual custom format: we will produce your chosen size precisely and at no extra cost.

No worries—if you’re ever not satisfied, we’ll always find a solution that makes you happy. Just contact us—our support team is straightforward, friendly, and always focused on your needs. We take your concerns seriously and personally ensure that everything is resolved to your satisfaction.

Of course, that's no problem at all. In the shop or directly when selecting the frame, you will find the option "Order sample." You will then receive a section of the desired frame conveniently sent to your home. Once you have made your decision, you can simply return the sample to us—we will, of course, refund the purchase price as a voucher for your next order. This way, you can choose the perfect frame at your leisure and without any risk.

A museum license refers to all the fees we must pay in order to be allowed to print certain artworks. For older works, this might involve an image agency or a museum; for contemporary artists, it could be a copyright society or the artist themselves. The museum license ensures that rights holders are properly compensated for the use of their works—and that we can offer our art prints legally and officially.

It is quite possible that multiple versions of an artwork exist, which may differ, for example, in color scheme or cropping. This is because we source our images from a variety of places: museums, image agencies, rights holders, as well as private collectors and contemporary artists. As a result, there are sometimes different variants of a motif available.

For some works, we have marked a clear recommendation for the most authentic version. For others—especially motifs that we have not personally seen on site—we intentionally leave the choice up to you.

If you are unsure which version best matches your preferences, we are of course happy to assist you personally. Please do not hesitate to contact us—together we will find the right selection for your desired artwork.

Of course. With DHL Express, we deliver to most countries within 48 hours.

If you need delivery earlier than the date specified at checkout, please contact us – we will check if faster shipping is possible.

Of course, you can track your order at any time.

After your purchase, you will receive an order confirmation with a link that allows you to check the status of your order at any time—including a detailed overview of each stage your artwork goes through, as well as an estimated shipping and delivery date.

As soon as your artwork has been shipped, you will also receive another email with a link for package tracking. This allows you to see exactly where your package is currently located and when you can expect delivery.

No, the purchase of digital files is not possible. We sell our artworks exclusively as high-quality physical prints and cannot offer digital files.

That depends on the artwork and its intended use. For contemporary artists or motifs that are still subject to copyright, we cannot grant usage rights. For older artworks that are part of our own collection, it may be possible depending on the intended use. Simply contact us with the specific artwork in question and describe what you plan to do with it—we will be happy to review your request individually and let you know if and under what conditions usage is possible.

Our configurator is intentionally designed to prevent settings that are technically not feasible or are known to cause issues. However, if you wish to have a specific configuration or believe there is an error, simply contact us. We can adjust the system’s restrictions upon request and also accommodate individual custom requests that differ from the standard. Just reach out to us – we’ll make sure you get exactly what you have in mind.

The quality level in the configurator is an automatic preliminary check: the system analyzes the image for resolution and sharpness and calculates how well the artwork can likely be reproduced at your desired print size. This is intended to immediately filter out motifs that are generally unsuitable.

However, this value is only an initial assessment. Every order is carefully checked by us again before printing. If it turns out that the quality is indeed insufficient, we will contact you. Together, we will look for a better image file or suggest an alternative motif. Of course, you can also easily cancel your order in this case.

Conclusion: Even if the configurator predicts low quality, you will never receive an art print from us that you would not be satisfied with. We personally check every motif before it is produced.

Of course – you can have any artwork customized individually before printing. Whether it’s cropping, color adjustment, sharpening, retouching, or adding text: our graphic designers and prepress experts are happy to make these adjustments for you free of charge.

Before printing, you will always receive a digital proof (soft proof) for review and approval. This ensures that the final result matches your expectations exactly.

In short: We do our work with genuine passion and personal commitment. Our philosophy is simple – only what we would proudly hang on our own walls leaves our studio. After many years of experience, we remain self-critical, continue to evolve, and are open to new ideas. We are delighted with every artwork that finds a place somewhere in the world as an art print from us, and we are always inspired by the creative ideas and combinations our customers come up with.

For us, true craftsmanship is at the heart of what we do: we focus exclusively on what we do best – high-quality art prints. No mugs, no mass production, no cheap imports from overseas. Instead, you receive the very best that modern technology and skilled handcraft can create together.

Our team works as equals, with each member contributing their experience and enthusiasm. Every order is treated as if we were creating the artwork for ourselves. We invite you to read our reviews and see for yourself the quality of our materials. Your order is always something special to us – and you can see that in the result.

If you discover an error on our website—whether it's a misattribution, a translation mistake, or something else—we greatly appreciate your feedback. Simply send us an email at support@meisterdrucke.com or give us a call. We are very grateful for your attentive feedback!

No, we do not purchase original artworks or physical prints. However, if you own a collection whose motifs you would like to sell digitally or offer on our website, you are warmly invited to contact us. We are happy to support you in making your art accessible to a wider audience in digital form.

No, we do not offer hand-painted oil paintings or copies of famous works—and there’s a good reason for that. We have the utmost respect for every artist who masters their craft, but we believe: Even if someone is technically brilliant, one should not presume to repaint a Monet or copy a Rembrandt.

Of course, we know there are artists who can create almost identical copies. And yes, there are providers where you can supposedly order a “real” oil painting after van Gogh or an “original” after Monet. We have tried these routes ourselves: We commissioned works, spoke with artists, and tested various providers. The result was disappointing every time.

True professional reproductions of European artists are simply not affordable for online sales. The prices of the painted pictures you see in other shops are 100% hastily painted Far Eastern copies. We had nearly 50 works repainted as a test—from a wide range of providers and in different quality levels. When we finally looked at the paintings, to be honest, we often didn’t know whether to laugh or cry.

Often, even a minimal difference in color is enough—and a Turner loses its magic. The Girl with a Pearl Earring suddenly looks odd if the gaze isn’t quite right or the smile is missing. A repainted Hieronymus Bosch can be incredibly detailed—but the subtle nuances, the special aura, the feeling of true art are lost.

Of course, hand-painted oil copies do have their place. They decorate the wall, are “in the style of Monet” or “like van Gogh.” But to sell these paintings as authentic copies or even true reproductions is simply wrong. They may look impressive as long as no one knows the original or no art connoisseur visits. But the magic and reverence that an original or a high-quality reproduction evokes remain unmatched.

Our goal is to present art as the artist once intended—with all the nuances, every subtle shading, and the full power and presence of the original. That’s why we don’t offer hand-painted copies, but exclusively high-quality art prints that do justice to the work and its creator—down to the last detail.

Yes. You can disable the automatic aspect ratio lock and intentionally distort the image if needed.

To do this, click on the lock icon between width and height—this will allow you to adjust both values independently.